Terms and Conditions

Please read these terms carefully before using our website and services.

Last Updated: September 27, 2025

Introduction

Welcome to Adore by Amrutha

This online website having the domain name www.adorebyamrutha.com ("Adorebyamrutha," "website") is operated and owned by Amrutha Shaji S B.

Adorebyamrutha operates as a reseller of women's clothing online such as sarees, churidars and frocks ("Product(s)") with a potential for future expansion. The products offered for sale on this Website are sourced from third-party vendors, manufacturers, and suppliers.

Important Notice:

  • We are not the manufacturer of the products listed
  • We do not provide manufacturing warranties or guarantees
  • Product specifications, descriptions, and warranties are provided by respective suppliers

The terms "we", "us" and "our" refer to "Adorebyamrutha". The term "you" or "your" or "user" refers to those who access or visit the website or use it for purchasing products from us.

By using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please discontinue using the website.

Eligibility

Who can use our website

The use of this website is available only to persons competent to enter into a contract under the Indian Contract Act, 1872.

Minors (13-18 years)

If you are a minor between 13-18 years of age, you may use the website only under the supervision and guidance of a parent or legal guardian who agrees to comply with these terms. Parents and legal guardians can transact on behalf of minors.

Prohibited

Minors are prohibited from purchasing any material which is for adult consumption. The sale or purchase of such items to/by minors is strictly prohibited.

Products & Availability

What we offer and stock information

We strive to provide accurate descriptions of products listed on the website. However, minor variations may occur due to:

Picture quality or saturation
Display settings
Supplier differences
Color variations

Product Accuracy

We do not warrant that product descriptions or website content are accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.

Out of Stock Items

Products have limited quantities and are subject to stock availability. If items become out of stock after your order, we will inform you within 7 days and refund the amount for unavailable products.

Pricing & Payments

Payment terms and conditions

Currency & Taxes

All prices are listed in Indian Rupees (INR) and exclude applicable taxes. We do not accept any other form of currency. Prices are subject to change at our discretion without prior notice.

Shipping Costs

Additional delivery/shipping costs will be levied based on your location and displayed at the time of payment.

Payment Methods

Payments can be made only through available payment gateways:

UPI
Debit/Credit Cards
Net Banking

Cash on Delivery (COD) is NOT available.

Your Responsibility: You undertake that all details/credentials regarding personal and banking information are true and accurate, and that you have sufficient funds to cover the product cost.

Payment Gateway Disclaimer: Online payments are facilitated through third-party banking institutions. We shall not be held liable for any delay, disruption, or failure in the payment process. Such issues must be addressed directly with the payment service provider or bank.

Order Confirmation

How orders are processed

An order is confirmed only after receipt of payment. Once accepted, we will inform you via email or other correspondence methods provided on the website.

Account Suspension

If you furnish information that is untrue, inaccurate, or incomplete, or if we have reasonable grounds to suspect such information is false, we reserve the right to indefinitely suspend or terminate your account and refuse website access.

Price Errors

If an error is found in the price of any product you ordered, we will notify you within 7 days with an option to reconfirm at the correct price or cancel. If we cannot contact you, the order will be cancelled and refunded.

Stock Availability

If items become out of stock after packing, we will inform you within 7 days. We will refund the unavailable product(s) and dispatch other items you purchased.

Shipping & Delivery

Delivery information and timelines

We deliver across India using third-party courier/logistics partners. Delivery is subject to product availability, payment confirmation, and your location.

Delivery Timelines

Delivery timelines may vary depending on:

  • Dispatch from suppliers
  • Courier partner availability
  • Product availability
  • Your location

Force Majeure

We are not responsible for delays caused by natural calamities or force majeure situations, including but not limited to:

Strikes or industrial action
Terrorist threats or attacks
Civil unrest or war
Fire, explosion, natural disasters
Pandemics or epidemics
Government restrictions
Transportation suspensions
Other unforeseen emergencies

Returns, Exchanges & Refunds

Our return and exchange policy

When Returns are Accepted

Returns or exchanges are accepted ONLY in cases where:

  • Wrong product was delivered
  • Product received was defective
  • Product arrived in damaged condition

Eligibility Requirements

1

Timeline

Claims must be raised within 7 days of delivery with proper evidence (images/videos)

2

Product Condition

Products must be unused, unwashed, and returned with original tags, labels, and packaging intact

3

Damage Assessment

Products showing signs of wear, alteration, or damage caused after delivery will NOT be accepted

Return Process

  1. Step 1:Contact us within the specified return period
  2. Step 2:We may arrange reverse pickup or request you to ship the product back
  3. Step 3:Once received and inspected, we will notify you of approval or rejection
  4. Step 4:If approved, replacement shipped (subject to availability) or refund initiated within 7-10 working days

User Responsibilities

Your obligations when using our website

By accessing or using this website, you agree to the following responsibilities:

Accuracy of Information

Provide true, accurate, current and complete information while registering, placing orders, or communicating with us.

Account Security

Maintain confidentiality of your account credentials and report any unauthorized use immediately.

Lawful Use

Use this website and its services only for lawful purposes and in compliance with applicable Indian laws.

Financial Responsibility

Pay for all products/services purchased and take responsibility for charges associated with your transactions.

Respectful Conduct

Do not post, transmit, or share any unlawful, defamatory, abusive, obscene or offensive material.

Prohibited Activities

You agree NOT to:

  • Introduce viruses, malware or other harmful technology
  • Attempt unauthorized access to website servers or networks
  • Copy, reproduce, distribute, or exploit website content without written consent
  • Engage in fraudulent transactions or provide false information

Consequences: Failure to comply may result in suspension, restriction or termination of your access without prior notice.

Termination

Account suspension and termination terms

Compliance with these terms allows you a restricted, non-exclusive, non-transferable, limited personal user experience. We reserve the right to terminate membership and deny access if any user violates these terms.

We May Terminate Your Access If:

  • You breach or violate these Terms & Conditions or applicable laws
  • You engage in fraudulent, abusive, or harmful activities
  • Required to do so by law, regulation, or governmental authority
  • Technical or security issues make such action necessary

Upon Termination

  • Your right to access or use the website shall immediately cease
  • Pending obligations, including payment for ordered products, shall survive termination
  • We shall not be liable to you or any third party for suspension or termination

Your Right to Terminate: You may terminate your use of the website at any time by discontinuing access.

Surviving Provisions

The following sections shall survive termination: Intellectual Property, Limitation of Liability, Indemnity, and Governing Law.

Third Party Disclaimer

Our relationship with third-party providers

Our website may display, sell, or provide access to products, services, or content supplied by third parties, including manufacturers, vendors, logistics providers, and payment gateways ("Third Parties").

No Warranties or Guarantees

We do not make any representations, warranties, or guarantees, express or implied, regarding the quality, suitability, reliability, accuracy, or availability of any products, services, or information provided by Third Parties.

Manufacturing & Warranty

Any issues relating to manufacturing defects, warranty claims, or after-sales service are the sole responsibility of the respective manufacturer or supplier.

Your Dealings with Third Parties

Your dealings or correspondence with Third Parties, including participation in promotions, transactions, or business dealings, are solely between you and the relevant Third Party. We shall not be liable for any loss, damage, or dispute arising from such interactions.

No Endorsement: The inclusion of Third-Party products, links, or services on our website does not imply endorsement, recommendation, or sponsorship by us.

Intellectual Property

Ownership of website content

All content on this website, including but not limited to text, images, graphics, product photographs, logos, trademarks, service marks, designs, layout, and software, is the property of Adorebyamrutha or its licensors, suppliers, or affiliates.

Legal Protection

Our content is protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable intellectual property laws of India.

Your Limited License

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the website for personal, non-commercial purposes only.

Prohibited Without Written Consent

  • Copy, reproduce, modify, adapt, republish, distribute, or publicly display any content
  • Use our trademarks, trade names, or logos in any manner that misrepresents or damages our brand
  • Create derivative works or attempt to exploit the content for commercial gain

Legal Action: Unauthorized use of any content may result in legal action, including civil and criminal liability under applicable Indian law.

Limitation of Liability

Understanding our liability limits

No Liability For

Adorebyamrutha, its owner, affiliates, employees, agents, and service providers shall NOT be liable for any indirect, incidental, special, consequential or punitive damages, including:

  • Loss of profits
  • Loss of data
  • Loss of goodwill
  • Other intangible losses

No Warranties

We make no warranties or representations, express or implied, regarding the accuracy, reliability, or suitability of the products listed on the website.

Third-Party Product Issues

Since we resell products from third-party suppliers, we shall not be liable for any defects, deficiencies, or quality issues originating from the manufacturer or supplier.

Maximum Liability

Our total liability for any claim arising out of your use of the website or purchase of products shall be limited to the amount actually paid for the product in question.

Privacy

How we handle your personal information

We respect your privacy and collect, store, and process personal information in accordance with applicable Indian laws.

Privacy Policy

For detailed information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.

View Privacy Policy

Governing Law & Jurisdiction

Legal framework and dispute resolution

Indian Law Applies

These terms shall be governed by and construed in accordance with Indian law.

Dispute Resolution - Arbitration

Any dispute, controversy or claims arising out of or relating to these Terms of Service or the breach, termination or violation of policies shall be settled by Arbitration in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996.

Place of Arbitration: [District, State] (to be specified)
Language: English
Award: Final, conclusive and binding upon parties

Exclusive Jurisdiction

Any disputes shall fall under the exclusive jurisdiction of courts in [District, State] (to be specified).

Alteration or Amendments

How these terms may change

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms and Conditions periodically for any updates or changes.

New Features

The addition of any features to this website will be bound by these Terms and Conditions, and the most recent updated version shall always be available on this page.

Your Responsibility

It is your responsibility to be aware of changes or modifications to the Terms of Service. Continued use of the website will be considered as your acceptance of the updated terms.

Implied Acceptance: Browsing or continuous usage of the website will always be considered as you agreeing to the updated Terms and Conditions in the most current format when the website is accessed.

Severability

If any provision is found invalid

If any provision of these Terms is found to be unlawful, void or unenforceable under applicable law, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Remaining Terms Continue: The remainder of these Terms shall continue in full force and effect.

Contact Us

Get in touch for support, queries or complaints

For support, queries or complaints regarding these Terms and Conditions or our services, please reach out to us:

Contact Information

Address

Kollam, Kerala, India

Note: This website is hosted by Hostinger.com, which provides the online platform for our store operations.