Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last Updated: September 27, 2025
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Introduction
Understanding our commitment to your privacy
This privacy policy describes how www.adorebyamrutha.com ("adorebyamrutha," "website," "we," "our," or "us"), owned and operated by Amrutha Shaji S B, collects, uses, records, and protects personal information when you access our website to purchase our products.
Important: By using this website, you agree to the terms mentioned in this Policy. If you do not agree, please discontinue using our services.
Information We Collect
Types of data we gather from your interactions
When you visit our website, we automatically collect certain information about your device and your interaction with our site. We collect two main categories of information:
1Order Information
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Details (processed via secure third-party gateways)
2Device Information
- IP Address
- Browser Type and Version
- Device Details
- Time Zone
- Web Pages and Products Viewed
- Search Terms
- Website Usage Data (via cookies or analytics tools)
Use of Information
How we utilize your personal data
We use the information collected for the following purposes:
Cookies & Tracking
Technologies we use to enhance your experience
We use cookies, log files, web beacons, tags, pixels, and similar technologies to enhance user experience, remember preferences, and track website performance.
Cookies
Data files placed on your device that often include an anonymous unique identifier. You can learn more at www.allaboutcookies.org.
Log Files
Track actions on the website and collect data including IP address, browser type, ISP, referring/exit pages, and date/time stamps.
Web Beacons, Tags & Pixels
Electronic files used to record information about how you browse the website.
Note: You can disable cookies in your browser settings, but some website features may not function properly.
Sharing of Information
Third parties we work with
We share your personal information with trusted third parties to help us provide and improve our services. These include:
Hosting Service Provider
Our website is hosted by hostinger.com, which provides the online platform for our store.
View Hostinger's Privacy Policy →Analytics Provider
We use Google Analytics to understand how customers use our site.
Service Partners
We work with courier companies, payment gateways, and IT support providers for order fulfillment and service delivery.
Legal Authorities
We may share information with legal authorities to comply with lawful requests and protect our rights under applicable laws.
Behavioural Advertising
Targeted ads and how to opt-out
We use your personal information to provide targeted advertisements or marketing communications we believe may interest you. Learn more about how targeted advertising works.
Opt-out of Targeted Advertising
Do Not Track:Please note, we do not alter our site's data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
Control over your personal information
For European Residents
If you are a European resident, you have the right to:
- Access personal information we hold about you
- Request correction or updating of your information
- Request deletion of your personal data
- Object to processing of your information
- Request transfer of your data
To exercise these rights, please contact us using the information provided below.
Important Notes
Data Retention
We retain your personal information only for as long as necessary for the purposes outlined or as required by law.
Children's Privacy
We do not knowingly collect personal information from children under 18 years. If you are under 18, please use the website only with parental/guardian consent.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
Policy Changes
We may update this privacy policy from time to time. Significant changes will be communicated via email or website notice. Your continued use constitutes acceptance of the revised policy.
Returns & Refunds
Our policy for returns, replacements, and refunds
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a transparent returns and refunds process.
7 Days
Return window from delivery
5-7 Business Days
Refund processing time
Free Pickup
We arrange courier pickup
Return Eligibility
- Returns accepted within 7 days of delivery
- Product must be unused with original tags intact
- Evidence (photos/videos) required showing the issue
- Eligible for damaged, defective, or wrong products
Refund Process
- Refunds processed within 5-7 business days after quality check
- Credited to original payment method
- Full product price refunded (shipping charges non-refundable unless product is defective)
Replacement Policy
- Replacements subject to stock availability
- Shipped within 3-5 business days after quality check
- If out of stock, we offer similar product, store credit, or full refund
Data Usage for Returns
When you request a return, we collect and use:
- Order details and product information
- Return reason and evidence (photos/videos)
- Pickup address and contact information
- Quality check results and refund/replacement status
This information is used solely for processing your return request and improving our products and services. Evidence files are stored securely and retained as per our data retention policy.
Note: For complete details about our returns and refunds process, including step-by-step instructions and non-returnable items, please visit our Orders page or contact our support team.
Contact & Grievance Officer
Get in touch with any concerns or questions
In compliance with the IT Act, 2000 and IT Rules, we have appointed a Grievance Officer. If you have any concerns regarding this policy or your personal data, please contact:
Grievance Officer
Governing Law
This policy shall be governed by and construed under the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Karnataka, India.